Privacy Policy & HIPAA Notice

Last updated: April 2026

Who We Are

Integrative Motion Utah is a chiropractic and wellness practice located at 61 W University Pkwy, Orem, UT 84058, operated by Dr. Dustin Drussel, DC, MS. This policy describes how we collect, use, and protect your information when you visit our website or receive care at our office.

Information We Collect

Through Our Website

When you use our website, we may collect:

• Information you provide through contact forms or booking forms (name, email, phone, reason for visit)
• Messages sent through our chat feature
• Standard web server logs (IP address, browser type, pages visited)

As a Patient

When you visit our office, we collect protected health information (PHI) necessary to provide care, including:

• Personal identification (name, date of birth, address, contact information)
• Medical history, symptoms, and health conditions
• Insurance and billing information
• Clinical notes, examination findings, and treatment records
• Diagnostic results (X-rays, bloodwork, etc.)

How We Use Your Information

• Treatment: To provide, coordinate, and manage your chiropractic care
• Payment: To bill and collect payment from you or your insurance provider
• Healthcare Operations: For quality improvement, staff training, and business management
• Communication: To respond to your inquiries, send appointment reminders, and provide follow-up care information

HIPAA Notice of Privacy Practices

As a healthcare provider, Integrative Motion Utah is required to comply with the Health Insurance Portability and Accountability Act (HIPAA). Under HIPAA, you have the following rights regarding your protected health information:

• Right to Access: You may request copies of your medical records
• Right to Amend: You may request corrections to your records if you believe they contain errors
• Right to Restrict: You may request restrictions on certain uses and disclosures of your PHI
• Right to Accounting: You may request a list of disclosures we have made of your PHI
• Right to Confidential Communications: You may request that we communicate with you at a specific address or phone number
• Right to a Paper Copy: You may request a paper copy of this notice at any time

Information Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal and health information. Electronic records are secured with access controls and encryption. Paper records are stored in locked facilities with restricted access.

Third-Party Services

Our website uses the following third-party services:

• Google Fonts: For typography (Google's privacy policy applies)
• Google Maps: For our office location embed
• AI Chat Assistant: Our website chat feature uses Anthropic's Claude AI to answer questions about our practice. Chat conversations are not stored permanently and are not linked to patient records. Do not share sensitive health information through the chat.

Cookies

Our website does not use tracking cookies or advertising pixels. We do not sell or share your personal information with advertisers or data brokers.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children online. Pediatric patient records are maintained in accordance with HIPAA and Utah state law.

SMS Terms of Service

By opting in to SMS messages from Drussel Chiropractic and Rehabilitation LLC (doing business as Integrative Motion Utah), you agree to receive text messages for customer support, appointment reminders, service updates, and other communications related to your account and care.

Opting Out

You can cancel the SMS service at any time. Just text STOP to any message you receive from us. After you send the message "STOP," we will send you a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Getting Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact our office directly at (801) 396-1100.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

SMS Privacy Policy

Drussel Chiropractic and Rehabilitation LLC (doing business as Integrative Motion Utah) does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Changes to This Policy

We may update this policy periodically. The "last updated" date at the top will reflect the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy, wish to exercise your HIPAA rights, or need to report a privacy concern:

• Phone: (801) 396-1100
• Address: 61 W University Pkwy, Orem, UT 84058
• Online: Contact form